Daily care: Let the holder cool fully after use before handling. Tap or brush off ash after each burn. Wipe with a soft, dry cloth to remove dust and loose residue.

Cleaning build-up: For resin or soot: wipe with a soft cloth slightly dampened with warm water and a drop of mild soap. Dry thoroughly. Avoid soaking the holder in water. Avoid harsh chemicals, ammonia, bleach, or abrasive powders.

Patina and polishing: Brass naturally darkens over time. This patina is normal and does not affect function. If you prefer a brighter finish, use a brass-safe polish sparingly on the metal surface only. Apply polish with a soft cloth, then buff clean and dry. Keep polish away from incense holes.

Use and surface protection: Always place the holder on a stable, heat-resistant surface. Ash and heat can mark delicate surfaces. Use a tray or protective mat if needed. Ensure ash and embers fall onto the holder or a non-flammable base.

Storage and handling: Store in a dry place, away from moisture and direct sunlight. Avoid dropping or knocking the holder against hard surfaces to prevent dents or deformation. Do not leave incense burning unattended.

This product is covered by a one-year manufacturing warranty from the purchase date. This includes defects in construction, fabric, or other production-related issues. It does not cover damage from normal wear and tear. The warranty applies to items bought through solseok.com or authorized retailers.